Regular Help

We are looking for enthusiastic and friendly volunteers to join our amazing Visitor Services team.  

The international blockbuster exhibition Genghis Khan: How the Mongols Changed the World will be charging into the Royal Armouries Museum until November 2026.  

Discover the story of how the unstoppable force of Genghis Khan overcame exile, murder and betrayal to unite his people and rule over an empire that stretched from Europe to China. 

For the first time in the UK, see over 250 rare and exciting objects from Mongolia which will tell the story of how the feared Mongol warriors of the Steppe, masters of horse and bow, forged an empire that gave us the first postal system, paper money and a policy of religious tolerance.

The exhibition, brought to the UK by the Royal Armouries, is produced by Nomad Exhibitions in association with the Nantes History Museum, in partnership with the Chinggis Khaan National Museum and the Mongolian Ministry of Culture. 

Portrait of Chinggis Khan © Chinggis Khaan National Museum

As a Volunteer you will be helping with queue busting and ticket checking, assisting with family activities and undertaking valuable feedback and evaluation from our visitors as they leave. You’ll help with the smooth running of visitor flow into and out of the exhibition, offer information about the site and exhibition, along with helping visitors get the most from their visit. You may be asked to help with our new exhibition shop, keeping shelves tidy and restocking where necessary (there will be no cash handling or selling involved) and helping outside checking tickets and seating visitors for our Mongolian Horse Shows in the Tiltyard.  You will also get to experience the regular volunteering points in the museum including supporting the general visitor welcome, shows and information points. 

This is a brilliant opportunity for those who are interested in history, enjoy meeting and chatting with people and want to help support the Royal Armouries to share fascinating stories and objects.  

DATES: Friday 26 June – Sunday 1 November 2026 

TRAINING: Wednesday 17th June - 10am - 12.30pm  

Training is mandatory for all new volunteers.  

SHIFT TIMES: ALL DAY (9.40am - 3pm)  

LOCATION: Royal Armouries Museum, Leeds  

• Places are limited so not all applicants will be successful. We are committed to inclusive recruitment and welcome applicants from all backgrounds. 
• Where a volunteer is with us for more than 4 weeks, a basic DBS check will be conducted. 
• This role will require you to be on your feet in the galleries, although adjustments can be made.   
• Volunteers must be 18 or older for this challenge 

An induction session and site tour will be held on 17 June 2026. This role requires attendance at the induction session.  This challenge requires a minimum of three full volunteering days commitment and attendance at the training session.   

What's involved?

Welcoming visitors and queue busting  

Offering a warm welcome and general wayfinding for our visitors; support queueing and directing visitors, checking tickets and answering general site questions. 

Craft Activities  

Assist in keeping the Genghis Khan craft activities stocked and tidy along with helping visitors engage with the activities.  

Evaluation  

Evaluating our exhibition is really important to us. You will help support our Brand and Audiences team by gathering valuable feedback and evaluation from visitors as they leave. Training will be provided for this.  

Signposting  

Helping to signpost visitors to other parts of the Museum such as the café, toilets, galleries and shop. 

Retail

Helping to keep the exhibition shop stocked and tidy. There will be no requirement to make sales or handle cash. 

Donations 

 Although many visitors donate prior to visiting, as a free site, we also encourage donations during the visit. Where appropriate, you may be asked to encourage visitors to donate. Training will be provided for this. 

Horse Shows 

During the summer school holidays, we will be running Mongolian Horse shows twice a day in our tiltyard. You may be asked to assist with ticket checking, seating and signposting for the shows. This will involve being outside for an hour. 

Why get involved?

• Help to facilitate our new and exciting Genghis Khan exhibition, never before seen in the UK. 

• Help us provide an engaging and meaningful experience for our visitors.  

• Meet the teams, make new friends and get to experience our work from a unique perspective. 

• Learn new skills and knowledge that could be applied to a future career. 

How to get involved?

Step 1) Accept the challenge. 

Step 2) Attend the advertised induction day, meet the team, ask any questions and have a tour around the site. 

Step 3) Have a great time with us and enjoy your volunteering experience!! 

Step 4) Log your hours on your volunteer profile. 

If you haven't volunteered on site with us before we will ask you to bring along some photo ID - such as a passport - and the contact details of one reference