We are looking for enthusiastic and friendly volunteers to join our amazing Visitor Servies team.
You will be welcoming visitors to our incredible new exhibition, Gladiators: Heroes of the Colosseum. This is the first time this exhibition has been shown in the UK and is an immersive experience, separating fact from fiction and illustrating the fascinating world of gladiators, heroes of the ancient arenas across the Roman world.
As a Volunteer you will be helping with queue busting and ticket checking, assisting with family activities and undertaking valuable feedback and evaluation from our visitors as they leave. You’ll help with the smooth running of visitor flow into and out of the exhibition, offer information about the site and exhibition, along with helping visitors get the most from their visit.
This is a brilliant opportunity for those who are interested in history, enjoy meeting and chatting with people and want to help support the Royal Armouries to share fascinating stories and objects.
DATES: Saturday 28 June – Sunday 2 November 2025
TRAINING: Thursday 5 June 1pm – 4pm
Training is mandatory for all new volunteers.
SHIFT TIMES: ALL DAY (9.40am - 3pm)
LOCATION: Royal Armouries Museum, Leeds
This challenge requires a minimum of three full volunteering day commitment and attendance at the training session.
- Welcoming visitors
- Queue busting
- Helping support Gladiators craft activities
- Feedback and Evaluation
Volunteers must be 18 or older for this challenge
What's involved?
You must be available for a three-hour site induction (if you have not done one already) and at least three volunteering days over the duration of the exhibition.
Welcoming visitors and queue busting
Offering a warm welcome and general wayfinding for our visitors; support queueing and directing visitors, checking tickets and answering general site questions.
Craft Activities
Assist in keeping the Gladiators craft activities stocked and tidy along with helping visitors engage with the activity.
Evaluation
Evaluating our exhibition is really important to us. You will help support our Brand and Audiences team by gathering valuable feedback and evaluation from visitors as they leave. Training will be provided for this.
Signposting
Helping to signpost visitors to other parts of the Museum such as the café, toilets, galleries and shop.
Why get involved?
- Help to facilitate our new and exciting Gladiators exhibition, never before seen in the UK.
- Help us provide an engaging and meaningful experience for our visitors.
- Meet the teams, make new friends and get to experience our work from a unique perspective.
- Learn new skills and knowledge that could be applied to a future career.
How to get involved?
Step 1) Accept the challenge.
Step 2) Attend the advertised induction day, meet the team, ask any questions and have a tour around the site.
Step 3) Have a great time with us and enjoy your volunteering experience!!
Step 4) Upload your completed hours on to Volunteer Makers and complete your challenge
If you haven't volunteered on site with us before we will ask you to bring along some photo ID - such as a passport - and the contact details of one reference
We would recommend viewing the Volunteers' Handbook/Manual for further information, before accepting the challenge here:
Volunteers must be 18 or older for this challenge
Ideal Skills
- Customer Service
- Event Stewarding
Ideal Interests
- Marketing and communications
- Visitor Service/ Front of House
- Family activities