Holiday Helper

The Royal Armouries shop offers unique gifts for the whole family and replica ranges inspired by the museum collection. We have an exciting new volunteering opportunity to help keep our popular Leeds shop stocked and tidy during the busy Christmas holiday period.

As a registered charity, every purchase from our shop contributes to the work we do to preserve and display our historic collection.

DATES:  23 December 2025

              29, 30 & 31 December 2025

 1 & 2 January 2026

TRAINING: Induction sessions 11 November at 11am and 27 November at 2pm. We will only be running these two induction sessions, so please only accept the challenge if you can attend on one of these dates.

SHIFT TIMES: Shift (12pm – 3pm) with a 15 minute break

LOCATION: Royal Armouries Museum, Leeds

Help to support the smooth running of the Museum shop, creating a well-stocked, tidy and positive shopping experience for the visitors.

• Keeping popular items stocked up
• Tidying shelves and stands, returning unwanted items to the correct place
• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Assisting with general visitor questions
• This role will not include any money handling
• This role will require standing, bending and light lifting

To participate in this role you must

• Be over 18 to participate in this activity.  
• Register on Volunteer Makers and accept the challenge - Royal Armouries -https://royalarmouries.volunteermakers.org/
• Attend one of the induction sessions

What's involved?

Restocking, tidying and assisting visitors.  

The shop is a key stopping point, often at the end of the visit, with many visitors purchasing items as they leave. You will be asked to assist in keeping the shelves and stands stocked and tidy, returning items to the correct places and answering general visitor questions such as where are the toilets, when does the café close etc.  

Restocking

Assist in keeping the shop area stocked and tidy. The commercial team will facilitate collecting extra stock and you will help with unpacking and restocking the shelves and stands.

Assisting visitors 

Offering a warm welcome, answering general visitor questions and signposting to other areas of the Museum.

Why get involved?

• Be a part of the Royal Armouries team and help in one of our busier visitor periods
• Meet the teams and make new friends
• Help us provide a positive and enjoyable shopping experience for our visitors
• Learn new skills and knowledge that could be applied to a future career 

How to get involved?

Step 1) Register on Volunteer Makers and accept the challenge Royal Armouries https://royalarmouries.volunteermakers.org/

Step 2) Attend one of the induction days.

Step 3) Enjoy your experience and log your hours.

Step 4) Leave feedback with us so we can improve future volunteering opportunities. 

If you haven't volunteered on site with us before we will ask you to bring along some photo ID - such as a passport and the email address of someone who will provide you with a character reference 

Volunteers must be 18 or older for this challenge