Holiday Helper

We are looking for enthusiastic, friendly, Christmas loving volunteers to join our amazing Events team.

You will be welcoming visitors to the Fort during the magical lead up to Christmas. From the end of November, the Fort will be transformed into a festive wonderland, with bedecked trees, twinkly lights, wreaths and decorations around every corner. You will be assisting with the set up and pack down of family craft activities, keeping activity areas tidy and stocked, helping visitors engage with the activities and undertaking valuable feedback and evaluation from our visitors as they leave. You’ll help with the smooth running of the activities, offer information about the site and exhibitions, along with supporting visitors to get the most from their visit.  

This is a brilliant opportunity for friendly, hands-on people who enjoy meeting and chatting with people, and a fantastic way to help support the Royal Armouries

DATES: 29^th November – 4^th January (closed 24^th, 25^th, 26^th December)

TRAINING: 24^th September 11am – 1pm at the Fort Nelson site

Training is mandatory for all new volunteers. This is the only training session that we will be running, so please only accept the challenge if you are able to attend on 24^th September.

SHIFT TIMES: Day Shift (9.45am – 3.30pm)

LOCATION: Royal Armouries Museum, Fort Nelson

This challenge requires a minimum of three full volunteering days commitment and attendance at the training session.  

• Helping to decorate and prepare Fort Nelson for Christmas
• Welcoming and signposting visitors to activities
• Helping to prepare craft resources.
• Facilitating the activities and keeping the area stocked and tidy. 
• Counting visitor numbers
• Feedback and Evaluation 

Volunteers must be 18 or older for this challenge

What's involved?

You must be available for a two-hour volunteer and site induction (if you have not done one already) and at least three volunteering days over the duration of the Christmas installation.

Christmas & Craft Activities

Setting up and packing down of family craft activities. Overseeing activities and keeping them tidy and stocked. Helping visitors to engage with the activities.

Welcoming Visitors

Offering a warm, festive welcome and general wayfinding for our visitors; support queuing, directing visitors, and answering general site questions.

Evaluation

Evaluating the museum is really important to us. You will help support our Brand and Audience team by gathering valuable feedback and evaluation from visitors as they leave.

Why get involved?

• Help to facilitate our Christmas crafts and activities
• Help us provide and engaging and meaningful experience for our visitors.
• Meet the teams, make new friends and get to experience our work from a unique perspective.
• Learn new skills and knowledge that could be applied to a future career.

How to get involved?

Step 1) Accept the challenge.

Step 2) Attend the advertised induction day, meet the team, ask any questions and have a tour around the site.

Step 3) Have a great time with us and enjoy your volunteering experience!!

If you haven't volunteered on site with us before we will ask you to bring along some photo ID - such as a passport - and the contact details of one reference

We would recommend viewing the Volunteers' Handbook/Manual for further information, before accepting the challenge here:   

Volunteers must be 18 or older for this challenge